Terms of Service · YOCOLIX Dating

1. The agreement

These Terms of Service ("Terms") are an agreement between you and YOCOLIX LIMITED, Canada ("YOCOLIX Dating", "we", "us") for your use of YOCOLIX Dating: the iPhone and Android apps, the web app and this website (the "Service").

By creating an account or using the Service, you agree to these Terms and confirm that you have read our Privacy Policy. If you don't agree, please don't use the Service.

Nothing in these Terms takes away rights you have under consumer protection laws that can't be changed by agreement.

2. Who can use YOCOLIX

To use the Service, you must:

be at least 18 years old;
be legally able to enter into this agreement;
not be prohibited from using the Service by the law of your country;
not have been convicted of a sexual offence, or of a violent crime, or be required to register as a sex offender;
not have had a YOCOLIX account removed by us, unless we've agreed in writing that you may return.

You may have only one account. We check members' ages from their date of birth, and we block accounts that we find belong to someone under 18.

3. Your account

Give accurate information, and keep it up to date. Your profile must represent you: real photos of you and your real age.
Keep your sign-in details private. You're responsible for activity on your account. Tell us straight away through Help & Support if you think someone else has used it; you can also sign out of every device from Account & Security.
You may not sell, transfer or share your account.

4. Community rules

YOCOLIX is for adults looking for genuine connections. You agree not to:

harass, threaten, bully, stalk, intimidate or abuse anyone, or encourage others to;
post or send hateful content, or content that attacks people for their race, ethnicity, nationality, religion, disability, gender, gender identity, sexual orientation or age;
post nudity or sexually explicit content in your profile, or send sexual content to someone who hasn't clearly agreed to receive it;
post or share anything involving a minor in a sexual way. We report this to the authorities;
pretend to be someone else, use another person's photos, or misrepresent your age, identity or intentions;
scam, defraud or ask other members for money, gifts, investments or financial information;
advertise, sell, recruit or solicit, including for sex work or escort services;
spam, or use bots, scripts, scraping or automated tools to access the Service or collect information;
record, screenshot or share another member's private messages, photos or calls without their permission, where that harms or exposes them;
share other people's personal information (such as their address or phone number) without consent;
promote violence, self-harm, terrorism or illegal activity, including illegal drugs or weapons;
try to get around a block, suspension, ban, plan limit or our security, or interfere with the Service;
break any law that applies to you.

5. Your content

You own the photos, text and other content you add ("your content"). You are responsible for it, and you confirm you have the right to share it.

So that we can run the Service, you give us a worldwide, non-exclusive, royalty-free licence to host, store, copy, process, adapt (for example resize, remove metadata from or translate) and display your content to provide, protect and improve the Service. This licence is only for operating the Service. It ends when your content or account is deleted, except for copies we keep as described in the Privacy Policy, such as in reports or backups.

We may review, remove or refuse content that breaks these Terms, but we don't review all content before it appears.

6. Your safety

You are responsible for your interactions with other members, online and offline.

We do not run criminal background checks or verify the identity of members. A verification badge only means that member passed our photo verification. It doesn't prove who they are or that they are safe.
Take your time getting to know someone. Meet first in a public place, tell a friend your plans, and arrange your own transport.
Never send money or financial details to someone you've met on YOCOLIX.
If you're in danger, contact your local emergency services first.

7. Reporting, blocking and enforcement

You can unmatch, block or report any member from their profile or your conversation. Blocking stops them from seeing you or contacting you. Reporting also blocks them and sends our safety team your report, a copy of their profile and the recent messages between you (up to 100) to review.

If we believe someone has broken these Terms or put others at risk, we may remove content, limit features, suspend or permanently ban the account, block the email address and phone number from returning, and, where appropriate, contact the authorities. These decisions are made by people on our team. Where it's safe to do so, we will tell you why, and you can ask us to review a decision through Help & Support.

Reports must be honest. Knowingly false reports break these Terms.

8. Face verification

Face verification is optional, and not available yet. Amazon Rekognition checks a live selfie taken inside the app and compares it with your main profile photo; the badge is granted only when the live check passes and the faces match closely. It's free, doesn't require a government ID and doesn't confirm your legal identity. You must verify only yourself, and we may remove a badge if your photos change or if we find a problem. The Privacy Policy explains what Amazon and YOCOLIX keep.

9. Voice and video calls

When calls are available, matches can call each other in the app. Calls are never recorded by YOCOLIX. Don't record a call without the other person's consent; in many places, that's illegal. Calls aren't available yet, and features may change. YOCOLIX is not a phone service and can't be used to reach emergency services.

10. Chat translation

Premium members can translate messages. Translations are produced automatically by machine and may be wrong or miss the tone. Don't rely on them for anything important, and confirm meaning with the other person when it matters. Some languages are not available.

11. Memberships and purchases

YOCOLIX is free to join and use. Plus and Premium memberships add features and higher limits, as shown in the app. They are monthly subscriptions sold only in the apps, through the App Store and Google Play (not on our website). There is no free trial.

Payment: purchases in the iPhone app are made through the Apple App Store, and in the Android app through Google Play. Their terms and payment methods apply. The price, in your currency, is shown in the app before you buy and may vary by country; payment is charged to your store account when you confirm the purchase.
Automatic renewal: memberships are monthly and renew automatically each month unless you cancel at least 24 hours before the renewal date.
Cancelling: cancel any time in your App Store or Google Play account settings. You keep your membership until the end of the month you've paid for. Deleting the app or your YOCOLIX account does not cancel a store subscription.
Changing plans: upgrading from Plus to Premium takes effect straight away; moving to a lower plan starts at the next renewal.
Refunds: refunds are handled by Apple or Google under their policies, except where the law gives you other rights.
Boosts and Super Likes help you be seen; they never guarantee likes or matches. Included allowances have no cash value, can't be transferred, and expire as described in the app.
Price changes: we'll tell you before a price change applies to your membership, as the store's rules require, and you can cancel before it does.

12. Ending your account

You can delete your account at any time in the app (Profile → Account & Security → Delete account) or on the web at https://api.dating.yocolix.com/delete-account. Deletion is permanent.

We may suspend or end your access if you break these Terms, if the law requires it, or to protect members or the Service. If we end your account because you broke these Terms, you aren't entitled to a refund for any remaining membership period, except where the law says otherwise.

Sections that by their nature should continue (such as "Your content", "Disclaimers", "Limitation of liability" and "Governing law and disputes") still apply after your account ends.

13. Our service and content

The YOCOLIX name, logo, apps, website and design belong to us or our licensors. We give you a personal, non-transferable, revocable licence to use the Service for its intended purpose under these Terms. Don't copy, modify, reverse engineer or resell the Service, except where the law allows it. Some parts of the apps use open-source software under their own licences.

14. Disclaimers

We work hard to keep YOCOLIX safe, available and working, but we provide the Service "as is" and "as available". To the extent the law allows, we don't promise that the Service will be uninterrupted or error-free, that you'll find a match, or that other members are who they say they are or will behave well. We aren't responsible for the conduct of any member, online or offline.

15. Limitation of liability

To the extent the law allows, YOCOLIX is not liable for indirect, incidental, special, consequential or punitive damages, or for loss of profits, data or goodwill, arising from your use of the Service or from other members' conduct. Our total liability to you for any claim is limited to the greater of the amount you paid us in the 12 months before the claim, or CA$100.

Nothing in these Terms limits liability for death or personal injury caused by our negligence, for fraud, or for anything else that can't be limited by law.

16. Governing law and disputes

If you have a concern, please contact us first through Help & Support; most issues can be resolved quickly that way.

These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada that apply there, and disputes will be decided by the courts there, without taking away any right you have to bring a claim in the courts where you live or under the mandatory laws of your country.

17. Changes to the Service and these Terms

We may change or improve the Service, and update these Terms. For significant changes, we'll tell you in the app or by email before they take effect. If you keep using the Service after the changes apply, you accept the updated Terms. If you don't agree, you can delete your account.

If any part of these Terms can't be enforced, the rest stays in effect. If we don't enforce a part straight away, we haven't given up our right to do so later. You may not transfer these Terms; we may transfer them to a successor of our business, and your rights stay the same.

18. Contact us

Use Help & Support in the app, or email support@yocolix.com.

YOCOLIX LIMITED, Canada.